April 12 - 18 , 2020 is National Public Safety Telecommunications Week.

The California Highway Patrol joins with other law enforcement agencies to recognize the telecommunications professionals who provide the link between the public and law enforcement agencies. CHP Commissioner Warren Stanley said , " Telecommunications professionals continue to provide an indispensable service for public safety. With recent events , now more than ever , our telecommunications personnel are the first point of contact to those in need or peril".In times of crisis , a dispatcher must instantly determine the correct response to ensure the safety of all parties involved. They are also in constant communications with parol officers , looking up license plates , driver license numbers , and running criminal record checks.