(Services make-over)...It is for the US Citizenship and immigration services.
They have announced a trio of efforts to increase efficiency and reduce burdens to the overall legal immigration system. They are setting new agency-wide backlog reduction goals, expand premium processing to additional form types, and work to improve timely access to employment authorization documents. Due to the COVID 19 pandemic and resource constraints resulting from prior administration, USCIS inherited a significant number of pending cases and increased processing times, Through the actions by the Biden Administration, the USCIS says they are acting to reduce the caseloads and processing times, while also ensuring that fair and efficient services are available to applicants and petitioners. For more details go to uscis.gov.