(National Public Safety Telecommunicators Week)….It is this week.
The California Highway Patrol is among the law enforcement agencies celebrating the week. The CHP employs more than 700 public safety dispatchers in its 24 Communications Centers around the state. They handled more than 5 million calls in 2019. They say in times of crisis, a dispatcher must instantly determine the correct response to ensure the safety of all parties involved. They are also in constant communication with patrol officers, looking up license plates, driver license numbers and running criminal record checks on wanted subjects. CHP Commissioner Warren Stanley says Telecommunications professionals continue to provide an indispensable service for public safety. Stanley says with recent events, now more than ever, the telecommunications personnel are the first point of contact to those in need or peril.