KXO RADIO - Job Opportunity Where You Make a Difference

You are here : Home

KXO News

Regional

Job Opportunity Where You Make a Difference - Help Wanted

Todays is : Thursday, 20 November 2008

Latest News

San Diego, California - Imagine yourself doing the job of a Public Safety Dispatcher II with the CHP. An average day may begin with routine calls asking about traffic or road conditions. License plate and driver license information will have to be verified and confirmed for the officers in the field, who may also request you to call a tow truck service for a motorist.

The officers will regularly give status reports and transmit information, which you will need to relay to the appropriate parties. Another aspect of your job is to summon officers to traffic or other emergency calls by broadcasting the pertinent details.

Salary

Earn $3413 - $4147 a month. State salaries are based on a monthly-compensated pay scale. New employees are appointed at the minimum salary rate and progress through the salary range to maximum with satisfactory job performance. Specialty pays include overtime, shift differential, and bilingual pay as assigned. Designated communications centers also receive retention and recruitment differential pay.

Benefits

Medical, Dental and Vision package for the whole family. A great state retirement system (CalPERS) with additional options of 401K / 457 thrift plans. For more information contact CalPERS at www.calpers.ca.gov.

Incentives

$100 Bilingual Pay

Shift Differential for evenings / nights

Overtime with holiday pay at 2 1/2 times regular pay

$300 Retention Pay for Communication Centers in Vallejo, Los Angeles, Sacramento, Monterey, San Diego and the State Capitol Communication Center in Sacramento.

Would you prefer to live in a large metropolitan area, or would a small, rural community better suit your needs? Positions are located in the 24 statewide Communications Centers.

The six largest centers are located in Los Angeles, Rancho Cordova, San Diego, Irvine, San Bernardino and Vallejo, with 18 smaller centers such as El Centro and Indio - located within Area offices throughout the state. Map

Minimum Requirements

For entry to the examination, you must possess:

Either I

Six months of experience in the California state service performing the duties of a Public Safety Dispatcher I, CHP.

Or II

One year of experience in dispatching work involving the operation of radio communications equipment; or as an operator of a telephone switchboard or console.

Or III

Two years of experience involving a substantial amount of telephone contact or three years of direct contact with the public or other employees. Such experience must involve the responsibility to perform numerous tasks simultaneously or progressively responsible experience in a field requiring decision-making ability and the exercise of judgment. Thirty semester or 45 quarter units of college-level courses may be substituted for one year of the required experience.

Or IV

Successful completion of 60 semester or 90 quarter units of college-level courses. (Persons who will complete the required units during the current semester/quarter will be admitted to the examination but they must produce evidence of successful completion of the units before they may be considered eligible for appointment.)

Or V

Successful completion of the Commission on Peace Officers Standards and Training (POST) Certified Public Safety Dispatcher Basic Course and six months of experience involving a substantial amount of direct and/or telephone public contact. (NOTE: You must attach a copy of your POST certificate to your application.)

Special Requirement: Type at a speed of not less than 40 words per minute. (NOTE: This classification requires a net typing speed of 40 words per minute. If you are successful in the written test, you will be required to present an official typing certificate that meets or exceeds the standard prior to being considered for hire from the employment list. Failure to present such documentation will result in removal from the employment list until such time as you are able to provide acceptable certification. Additionally, possession of a typing certificate does not preclude being tested on site to verify your typing speed and accuracy.)

Special Personal Characteristics: Consistently reports to work on time with a minimum of absences. Willingness to work nights, weekends, holidays, and at unusual hours is required. Has emotional stability and even temperament. Willingness and initiative to take independent action.

Special Physical Characteristic: Normal hearing.

Drug Testing Requirement: Applicants for positions in this classification are required to pass a drug screening test. Testing of current employees who are applicants in an examination or who are transferring is permitted only if the person does not have a current appointment to a classification for which drug testing is a requirement.

Paid Training: The initial four week training session begins at the California Highway Patrol Academy in West Sacramento or at the Clark Training Center in Riverside, California. Candidates receive personalized training, with an instructor/student ratio of 1:3. Training will include some of the following:

Aural Brevity (codes, phonetic alphabet, etc.)
Computer Aided Dispatch (CAD)
Officer Safety, Telephones
Human Relations
Hazardous Materials
Stress Management
Department of Motor Vehicles
Professionalism and Ethics
Map Reading
Basic Radio Communications
Dispatching Procedures
Emergency Situations

Advanced training is provided once the employee has gained more experience on the job. It is the initial experience at the Academy that gives new employees a sharper focus and better understanding of the instructional sessions. It also provides instructors a means of assessment and reinforcement of the employee's skills.

A normal day's duties may consist of the following:

Receiving, evaluating, and summarizing complaints prior to dispatching the information.
Communicating with difficult callers.
Receiving requests for service.
Advising the public.
Providing information to the public and other agencies.
Monitoring and responding to radio and emergency systems.
Keeping track of field units, complaints, and incidents.
Dispatching field units.
Querying databases.
Record keeping.

Emergency Response

It is the nature of the job that at any time, an emergency call will require your full, immediate attention and response. Individuals who can remain calm, collected, and even-tempered during emergency situations are the candidates needed for the job.

visit: http://www.chp.ca.gov to apply